MJS ENERGY offer you the full Biomass package:
Dedicated to Service & Quality
We have years of experience and knowledge when it comes to installing and servicing biomass boilers.
At MJS Energy we are flexible enough to offer a package to suit your needs, service only on an hourly rate – no problem, however if you want peace of mind we can offer the full service and maintenance package to include boiler service, technical support call outs and timed guaranteed call outs to get the system back running asap or anything in between.
Whether you are looking to install a new biomass boiler system or require a service and maintenance package please feel free to contact us to dicuss your requirements.
Same Annual Service Included With Every Package
BRONZE
SERVICE
INCLUDED IN EVERY PACKAGE
✓ Full annual biomass service
✓ Full boiler & heat exchanger clean
✓ Combustion checks & optimisation
✓ Flue/system checks
✓ Service report & recommendations
YOUR SUPPORT LEVEL
Standard technical telephone support
Standard breakdown response
Call-outs at standard rate
Breakdown labour at standard rate
SILVER
SERVICE + SUPPORT
INCLUDED IN EVERY PACKAGE
✓ Full annual biomass service
✓ Full boiler & heat exchanger clean
✓ Combustion checks & optimisation
✓ Flue/system checks
✓ Service report & recommendations
YOUR SUPPORT LEVEL
Priority technical telephone support
Priority breakdown response
Reduced call-out rates
Discounted breakdown labour
Limited out-of-hours support
Remote fault diagnosis
Engineer technical support
GOLD
PRIORITY CARE
INCLUDED IN EVERY PACKAGE
✓ Full annual biomass service
✓ Full boiler & heat exchanger clean
✓ Combustion checks & optimisation
✓ Flue/system checks
✓ Service report & recommendations
YOUR SUPPORT LEVEL
Unlimited priority technical telephone support
Highest-priority breakdown response
Included call-out allowance*
Included breakdown labour allowance*
Priority out-of-hours support
Remote fault diagnosis
Priority/direct engineer technical support
Compare Support Packages
Every package includes the same comprehensive annual biomass service. The comparison below shows how the level of support increases from Bronze through to Gold.
FEATURE / SUPPORT
BRONZE
SILVER
GOLD
Annual biomass service
✓
✓
✓
Boiler & heat exchanger clean
✓
✓
✓
Combustion checks & optimisation
✓
✓
✓
Flue/system checks
✓
✓
✓
Service report & recommendations
✓
✓
✓
Technical support
Standard
Priority
Unlimited priority
Breakdown response
Standard
Priority
Highest priority
Call-out rate
Standard rate
Reduced rates
Included allowance*
Breakdown labour
Standard rate
Discounted
Included allowance*
Out-of-hours support
—
Limited
Priority
Remote fault diagnosis
—
✓
✓
Engineer technical support
Standard
Engineer support
Priority / Direct
*Included allowances are subject to package terms, fair usage and agreed cover. Please contact MJS Energy for full details.
Annual biomass service
BRONZE
✓ Included
SILVER
✓ Included
GOLD
✓ Included
Boiler & heat exchanger clean
BRONZE
✓ Included
SILVER
✓ Included
GOLD
✓ Included
Combustion checks & optimisation
BRONZE
✓ Included
SILVER
✓ Included
GOLD
✓ Included
Flue/system checks
BRONZE
✓ Included
SILVER
✓ Included
GOLD
✓ Included
Service report & recommendations
BRONZE
✓ Included
SILVER
✓ Included
GOLD
✓ Included
Technical support
BRONZE
Standard
SILVER
Priority
GOLD
Unlimited priority
Breakdown response
BRONZE
Standard
SILVER
Priority
GOLD
Highest priority
Call-out rate
BRONZE
Standard rate
SILVER
Reduced rates
GOLD
Included allowance*
Breakdown labour
BRONZE
Standard rate
SILVER
Discounted
GOLD
Included allowance*
Out-of-hours support
BRONZE
—
SILVER
Limited
GOLD
Priority
Remote fault diagnosis
BRONZE
—
SILVER
✓ Included
GOLD
✓ Included
Engineer technical support
BRONZE
Standard
SILVER
Engineer support
GOLD
Priority / Direct
*Included allowances are subject to package terms, fair usage and agreed cover. Please contact MJS Energy for full details.
HARGASSNER
KLOVER
Fröling Boilers
Fröling Boilers
